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Tim Vero, Director of iTMS Software Services, has created a blog which is all about productivity. Please visit this regularly to keep up to date on all things productivity.

Listen, do you want to know a productivity secret?

I'm sure you have all heard this one before -Never Assume - it just makes an Ass out of U & Me . Anyhow what I'm really getting at here is that there is a lot of low hanging productivity fruit for picking just by listening a little harder and not making assumptions.

Just think back to the last time you got a phone call from a customer and seemed to spend ages on the phone getting to an answer or solution for them. Was it because you could not understand or 'cos you really didnt listen? Was it because you heard one word or phrase and assumed  this is normally is resolved by doing A, B or C without listening to the rest of the conversation? Did you let your emotions relating to the subject stop you from focusing on what they were actually saying or asking?

Active listeneing is a skill worth learning not just becasue you can save some time at work but because it also fosters better relationships in all areas of your life.

The five key elements in active listening are:

1. Pay attention.

2. Show that you are listening.

3. Provide feedback.

4. Defer judgment.

5. Respond Appropriately.

To understand more of each of the elements check the following resource:

http://www.mindtools.com/CommSkll/ActiveListening.htm

 
Till my next post,
Save some time....and spend it doing something you love!
Tim
   

Pareto - your productivity partner

The Pareto principle -what is it and how can you use it in your improvement actions?


Many of my clients often are overwhelmed with the size of tasks and data that is required when implementing a new system and it's always in the back of my mind to bring things back to the Pareto Principle. So what is the Wikipedia definition?
The Pareto principle (also known as the 80-20 rule, the law of the vital few, and the principle of factor sparsity) states that, for many events, roughly 80% of the effects come from 20% of the causes.

Business-management consultant Joseph M. Juran suggested the principle and named it after Italian economist Vilfredo Pareto, who observed in 1906 that 80% of the land in Italy was owned by 20% of the population; he developed the principle by observing that 20% of the pea pods in his garden contained 80% of the peas.[2]
It is a common rule of thumb in business; e.g., "80% of your sales come from 20% of your clients".

So why does the pareto principle figure so prominently in productivity? Because it reduces time wasted on things that are not important or not important right now. Why spend time worrying about the 500 parts that need to be added to the system because we might get an order sometime, rather get right the ones that are being ordered constantly. Of course this needs some measurement to find the 80% ( or 20%) but most of the time gut feeling gets you to the same place.

So next time you have a project keep in mind Signor Pareto and think "can I break this down" so you can get the best bang for your buck quickly.

Save some ....and spend it doing something you love.

Till my next post  OR if you would like to comment send me an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Tim

 

 

   

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MYOB & QuickBooks Integration

manufacturing-MYOB-QuickBoooks

iTMS software integrates seamlessly with your  MYOB and QuickBooks accounting package. 

Try Before You Buy

iTMS offers a unique “Try Before You Buy” option. This option ensures you are comfortable with the look, feel and functionality of the ITMS Software before committing to an implementation at your site.

Grow your business with iTMS

Only pay for the system that you require now and “add on” as your company grows. The iTMS pricing structure allows you to purchase the users you need now and then buy additional users and modules as your company grows.